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Healthcare Workers Make Sexual Harassment Against Patients: RTE Report

Posted: November 28th, 2017

Five staff members in the State healthcare system took sexual harassment allegations over the last few years, claiming they were sexually assaulted by service users, according to a report published by RTE in November 2017.

The State Claims Agency has not made public actual details about where the supposed abuse happened in these or any other cases.

The claims relate to incidents that took place between 2012 and 2016 and make up almost half of all sexual harassment claims being taken care by the State Claims Agency on behalf of the State.

The State Claims Agency had, until recently, refused to release any information on these allegations.

There have been appeals from the Fianna Fail political party and the Oireachtas Justice Committee for the State Claims Agency to make available a detailed breakdown of all sexual harassment claims made against separate public sector bodies. This comes after the initial refusal by the State Claims Agency to publish such a breakdown, by employer and sector, of all the sexual harassment allegations which it operates for the State.

Additionally, in November The Oireachtas Justice and Equality Committee wrote to Minister for Justice Charlie Flanagan asking him to get behind a request for the data to be released to the public. As a result of this the State Claims Agency made available a small amount of information on the amount of claims. However, it did not reveal where the claims came from.

In a statement issued it was revealed that the State Claims Agency has managed 11 claims of sexual harassment in the workplace, which it said was “referable to three State Authorities, inclusive of all Delegated Healthcare Agencies, in the years 2012 to 2016”.

It also revealed that in six of the cases they’ve handled the alleged assailant and victim are both staff members. In the other five cases they said the person believed responsible for the assault was a service user in the healthcare area and the victim was a member of staff.

Compensation Claims Against the State Up by Almost a Fifth

Posted: October 21st, 2017

A recent report issued by the State Claims Agency has shown that there was a rise in the cost of compensation claims taken against the State, bringing the overall cost of these compensation actions to almost €2.2 billion last year.

This is equivalent to 22% increase on the 2016 figures according to the agency responsible for legal actions taken against the State.  The total number of cases encountered throughout 2016 was 8,900 up to the end of the year, up from 6,000 in 2015.

Main Factors Behind the Increase in Compensation Paid Out by the State

  1. The Department of Education settled/paid out legal compensation claims for an estimated €50 million.
  2. €1.9 billion of the €2.2 billion overall State compensation paid out was by Tusla and the Health Service Executive (HSE).
  3. Any individual who is successful in a legal action is now entitled to a higher pay out following a Supreme Court ruling to make up for falling returns on the cash awarded.
  4. The Department of Justice and Defence paid out State compensation claims worth around €175 million compared to €27 million of compensation claims for the Department of Health.

The State Claims Agency, part of the National Treasury Management Agency (NTMA), was established to address the continual increases in compensation actions being made against the State.

Séamus McCarthy Comptroller and Auditor General for the NTMA commented on the increase of 22% saying “The number of claims under management has increased significantly since 2011”.

Five-Figure Compensation for Work Injuries

Posted: May 27th, 2016

The Circuit Civil Court has awarded a kitchen assistant a settlement of compensation for injuries  she sustained after slipping on wet leaves at her workplace.

The accident occurred at the Baltinglass Hospital on the 19th November 2012 when Ann Groves, a fifty-eight year-old kitchen assistant, was walking towards the rear entrance of her workplace. However, as she was walking, Anne slipped on a patch of wet leaves, which left her with injuries to her ankle. The swelling would not disappear when an ice pack was applied, and upon visiting her GP, Ann was diagnosed with soft tissue damage to her ankle.

However, despite the joint support provided to her by her doctor, Ann continued to experience pain. Her sleeping was interrupted and she found that she could neither stand nor walk for prolonged periods. Ann then went of courses of physiotherapy and acupuncture to try and lessen the pain, and in 2014 even had her spinal cord surgically stimulated. Though this did help alleviate the pain, it never went away.

Ann sought legal counsel and proceeded to make a claim for work injury compensation against the Health Service Executives, her employers. However, the HSE denied that they were liable for her injuries, claiming that there was an established cleaning system for the hospital grounds. Additionally, they argued that Ann’s lack of caution contributed to her own injury.

As liability was contested between the parties, Ann was issued with authorisation by the Injuries Board to pursue her claim in court. The case was heard in the Circuit Civil Court earlier this month by Judge Barry Hickson.

After hearing the evidence, Judge Hickson ruled in Ann’s favour. He dismissed the HSE’s allegations that she had been negligent after hearing a testimony from a maintenance engineer who stated that the maintenance team only started work after the kitchen staff, and as such would not have cleared the wet leaves. Ann was then awarded €25,879 in compensation for her work accident.

Big Jump in Workplace Injury Compensation Settlements

Posted: April 3rd, 2015

The Injuries Board Annual Review for 2014 has revealed a substantial increase in the average value of workplace injury compensation settlements.

Although the Injuries Board Annual Review for 2014 indicated a general stabilisation in the number of workplace injury claims, the average value of workplace injury settlements increased by almost 12% from €28,886 in 2013 to €32,134 in 2014.

One exceptional employer liability claim – which resulted in an assessment of €972,898 – was partially responsible for increasing the average value of workplace injury compensation settlements, which over the course of the year totalled €20.1 million.

The Injuries Board figures do not account for any workplace injury compensation settlements that were resolved by negotiation prior to the Injuries Board completing its assessment, or any workplace injury claims in which liability was contested and the claim had to be resolved in court.

31,576 applications for assessment were received by the Injuries Board last year (including motor liability and public liability claims) and, after the Injuries Board had completed its assessments, 12,420 settlements were accepted (39%).

The acceptance rate is significantly higher than the previous year due to a large volume of applications being received towards the end of 2013 which were only resolved last year. Nonetheless, Patricia Byron – the Chief Executive of the Injuries Board was satisfied with the performance of her organisation over 2014. She said:

“While the volume of new claims stabilized last year, the increase in the number of awards made by the Board is a clear indication that more respondents, typically insurers, are opting to engage with our low cost claims resolution service and recognize the real value of avoiding unnecessary and costly litigation where uncontested claims are concerned”.

Ms Byron continued: “2014 was an important year for us as we marked a decade in operation. As a result of our journey, personal injury compensation is now delivered in 7 months and at a processing cost of 6.7%, compared to almost 3 years and a cost of 58% for litigated claims. With over €1 billion in savings delivered to date and a ten year track record behind us, the benefits of non-adversarial claims resolution are unequivocal.”

Medical Negligence Related Claims on the Rise

Posted: June 4th, 2013

The Department for Work and Pensions in the UK has published new figures that indicate that the number of medical negligence related claims against the NHS have risen by almost 20 per cent in the past 12 months.

The government institution responsible for recovering the cost of hospital treatment and selected state benefits from compensation settlements – the Department for Work and Pensions (DWP) Compensation Recovery Unit – is in 2012/2013, registered 16,006 medical negligence related claims against the NHS compared to 13,517 in 2011/2012.

The yearly number of claims against the NHS for medical negligence has now almost grown by 100% since 2007/2008, leading the Chief Executive of the Patients Association – Katherine Murphy – to remark “I think the public has become far less tolerant about putting up with appalling failings in care, but most people only pursue legal action when every other avenue has failed.”

Ms Murphy’s comments were mirrored by a leading medical negligence solicitor who said “In the past, victims of medical accidents often had moral reservations about claiming against the NHS, despite having clearly suffered extreme negligence in some cases, but the shocking findings of the Francis report have now made hospitals fair game in the eyes of the public.”

Although a rise medical negligence related claims against the NHS was no surprise in light of a series of breaking news stories concerning gross medical negligence in NHS hospitals, the size of the increase surprised Margaret Hodge – chairperson of the Commons Public Accounts Committee – who referred to the figures as “deeply worrying” and said that the quality of healthcare provided by the NHS was a “major concern”.

A Department of Health spokesman commented “Whilst we know the vast majority of patients get good, safe care, the best way to reduce compensation claims is to improve patient safety further – and this is a priority.” He added that the NHS has brought in a global expert, Dr Don Berwick, to provide advice on how to create “a zero-harm culture in the NHS” and reduce the number of medical negligence related claims made against the NHS.

For more see here.

Scottish Workplace Injury Claims Increase by 24 Percent

Posted: November 5th, 2012

Figures published by the Department of Work and Pensions compensation recovery unit have indicated that workplace injury claims in Scotland increased by almost a quarter in the twelve months to March 2012.

6,191 personal injury compensation claims were recorded by the Department of Work and Pensions during the year, as opposed to 4,955 throughout the previous twelve months and in spite of workplace accidents in Scotland reported to the Health and Safety Executive (HSE) declining by almost 7 percent in the same period.

The percentage increase in workplace injury compensation claims in Scotland is six times that recorded in England and Wales and, according to a leading Scottish solicitor, could increase still further. Fear of losing their job and not getting another one – particularly in the current economic climate – may have held workers back from making compensation claims in the past he claimed but “given the preponderance of employment in agriculture and construction, plus the significant rates of accidents in this country, we would expect a lot more claims.”

Commenting on the increase of almost 50 percent in workplace deaths in Scotland, Alistair McNab – HSE head of operations in Scotland – stated: “While there has been a welcome drop in injury and ill-health in Scotland, the increase in workplace deaths proves that there is no room for complacency. It is important that efforts are concentrated on managing the risks that lead to serious harm in workplaces throughout Scotland. It is unacceptable that Scottish workers are still failing to come home from work safe”.

There are two significant factors which should be considered when comparing the number of injuries reported to the HSE against the number of workplace injury claims in Scotland. First, as unemployment continues to increasse in Scotland, the percentage decrease in workplace accidents in Scotland is much lower if measured in injuries per 100 employees.

Secondly, only reportable injuries under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) are registered by the HSE. If an employer does not inform the HSE of an incident – or it does not qualify under RIDDOR regulations – that accident and injury is not considered in the annual report.

Hotel Worker Injury Claim Heard in High Court

Posted: October 29th, 2012

A former waiter at the Slieve Russell Hotel has been giving evidence at the High Court in support of his hotel worker injury claim for compensation.

Robert Miloch, from Ballyconnell, County Cavan, made his claim for hotel staff worker compensation against the Slieve Russell Hotel and its parent company – Quinn Hotels Limited – due to suffering a back injury while loading trays onto a trolley in April 2010.

The High Court was told that while he was squatting down to replace breakfast trays on a trolley, Mr Miloch heard a crack in his back and suffered a pain from his back going down to his leg. The pain stopped him from walking and he was told by the hotel to go home and see his doctor.

In support of his hotel worker injury claim, Mr Miloch showed the court an MRI scan from the time of the accident, revealing that two discs in his back had crushed a nerve. His injury, he alleged, had resulted in his doctor advising him not to return to work and despite extensive physiotherapy had not improved.

Mr Justice Sean Ryan was informed that both the defendants denied their liability for Mr Miloch´s injury and claimed not only that a car accident in which Mr Miloch was involved in later that year could have been responsible for his back injury, but that the injury had been described as “paradoxical” by Mr Miloch´s doctor as his patient could move in one direction but not another.

Hotel Worker Trolley Injury Claim Heard in High Court

Posted: October 28th, 2012

A former waiter at the Slieve Russell Hotel has been giving evidence at the High Court in support of his hotel worker trolley injury claim for compensation.

Robert Miloch, from Ballyconnell, County Cavan, made his claim for hotel staff injury compensation against the Slieve Russell Hotel and its parent company – Quinn Hotels Limited – due to suffering a back injury while loading a trolley with trays in April 2010.

The High Court heard that while he was squatting down to replace breakfast trays on a trolley, Mr Miloch heard something crack in his back and suffered a pain from his back going down to his leg. The pain stopped him from walking and he was told by the hotel to go home and see his GP.

In support of his hotel trolley injury claim, Mr Miloch showed the court an MRI scan from the time of the accident, revealing that two discs in his back had crushed a nerve. His injury, he claimed, had resulted in his doctor telling him not to return to work and despite extensive physiotherapy the injury had not improved.

Mr Justice Sean Ryan was told that both the defendants denied their liability for Mr Miloch´s injury and claimed not only that a car crash in which Mr Miloch was involved in later that year could also have been responsible for his back injury, but that the injury had been described as “paradoxical” by Mr Miloch´s doctor as his patient could move in one direction but not another.

The case is due to continue at the High Court.

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